This short template should provide you with the perfect starting point for a return and refund policy to display on your eCommerce store. We highly recommend you do not use it as is. RETURN POLICY. Build authority and brand. Size: 102.21 KB . Please allow 1-2 weeks for your return to be processed. Sale Collection and Jewelry items are FINAL SALE and cannot be returned. Return policy template. Every return and refund policy that we generate is unique and built around the information you provide for the best results. Hosting a return and refund policy on an online platform allows for this kind of customization and consumer feedback. As a business owner, you want all of your customers to be delighted with their purchases. It may test your personal writing skills, but a stand-out return and refund policy can not only help … With the marketplace shifting toward online shopping, consumers need to know if and how they can be refunded for a product or service purchased entirely over the internet. Ensuring your customers are well-informed of and can easily navigate your ecommerce returns policy may be the key to keeping those visitors coming back to your site. Related Tags. Just replace the bolded text with your own policy and use the lists as a guide to ensure you don’t forget to include any important information: No cash refund policy — states that no monetary refunds will be given, though alternative refunds may be offered, such as store credit or exchanges. If your policy is to accept returns, you can set up rules that automate the way that you manage different parts of the return process. Our return policy template can help make it easy to generate a professional, ready-to-use refund or return policy. Items to address. For these reasons, it can be tempting to ignore the reality of returns and exchanges and leave the mounting problem unaddressed. You can also implement an all sales are final policy if certain items aren’t eligible for refunds, such as discounted, customized, or single-use items. Sample refund policy templates. Their shipping and returns policy clearly states the boundaries surrounding a valid refund request: All exchanges must meet the following requirements: Not all businesses can afford to loosen the reins on returns, refunds, and exchanges. If you run an ecommerce store, or you sell goods and services to customers, you need to draft a Refund Policy and publish it on your website either as a standalone document or as part of your Terms and Conditions agreement . All information, software, services, and comments provided on the site are for informational and self-help purposes only and are not intended to be a substitute for professional legal advice. Create your own Policies for Free. Input your details into the refund policy generator below and we'll email you a free, custom policy for your company. Menu Template. File Type: pdf . By using this for your store, you agree to this disclaimer. Not only do customers expect to find this policy on your site, but it’s required by various US laws. Not only do ecommerce entrepreneurs need to factor shipping costs into their returns and refunds, but studies show that online consumers place a particular value on the online shopping returns experience. When accounting for the refunds section of your return policy, there are two main approaches: refund and no refund policies. Refunding a customer's order can result in a loss of profitability on orders, and knowing that someone disliked your product can be disheartening for business owners that strongly believe in the benefits of what they sell. A return policy template will tell you how exactly you need to use your language for a no return policy. You might also like. Determine your business needs and customer demands to decide how best to craft your own return and refund policy from scratch, or how best to fill in the template above. Size: 134.72 KB . Take, for example, Walmart’s return policy: Walmart gives detailed instructions on how customers can return or exchange an item purchased online, and provides user-friendly diagrams to illustrate the process. Size: 419.68 KB . Having a Return Policy is a simple-but-effective way to protect your products and customers. The easier it is for people to understand it, the easier it will be for you to avoid any problem with it. These things happen. Pages: 1 Page(s) Return Policy Sample. ... We put together a simple shipping policy template to help you get started. Advise your customers to contact you before returning any products. If you don’t allow returns, you should still make this clear to your customers by offering a no return policy. This is especially important for ecommerce returns, since you need to factor in mailing and shipping, as well as the online transfer of funds. A Refund Policy is a document which sets out how a vendor of goods or services deals with purchasers' requests for refunds (or repairs or replacements).. Developing a comprehensive plan can actually reduce the resources you spend on returns and keep your customers coming back. Return and refund policy should typically address the following few points: 1. Return policies are only allowed to be displayed under a listing’s official return policy tab. A good sample return policy for small business comes from Polkadots and Moonbeams in Los Angeles. Especially tricky to navigate I 'll skip the Shopify trial for now, just My... Easily accessible to your customers by offering a no refund policies of return policy template! 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